Unifying Brands: Strategic Branded Merchandise in Mergers

Mergers and acquisitions often bring about significant changes for organizations. One of the biggest challenges is managing brand identity. Reinforcing a unified message for employees and customers is crucial during these transitions. Branded merchandise plays a vital role in achieving this goal.

Challenges in Maintaining Brand Identity

Maintaining a consistent brand identity requires time and effort when two companies merge. Employees and customers might feel lost amidst the changes. Branded merchandise can help to reinforce a clear, unified message.

For instance, items like promotional products and apparel serve as constant reminders of the core values and new direction. Imagine a global tech company merging with a smaller firm. They can issue employees branded tech gadgets with new logos, reinforcing the new identity and direction.

Protecting and Unifying Brand Identity

All branded goods must reflect the new or evolving identity to protect and unify brand identity. This includes apparel, promotional products and signage. These items should consistently showcase the updated brand across all locations.

For example, a retail chain acquiring another might redesign uniforms and store signage to reflect the new brand. A thorough review of existing merchandise helps ensure that every item aligns with new brand guidelines. This way, customers see the same brand image no matter where they shop, preventing brand mix-up and confusion.

Strategies for Merging Branding

A thoughtful merchandising strategy will further ease the merging of two brand identities whether you move directly to a new logo or establish a series of element updates. Using cohesive merchandise and promotional items helps create a new normal for internal and external audiences and communicate excitement about the identify.

A financial firm might create a new logo that combines elements from both companies. They can then feature it on stationery and client gifts. Launching a unique merchandise line celebrating the merger can also engage employees and customers. These efforts ensure that employees and customers embrace the new identity enthusiastically, making the merger a positive step forward rather than a disruptive change.

Communicating and Enforcing New Brand Guidelines

After an acquisition, clear communication of new brand guidelines is vital. Teams and departments must understand these guidelines to maintain consistency. Training sessions can educate staff about the importance of following the new standards.

A company can host workshops during a merger to help employees understand the new brand voice and visual elements. Providing resources, such as branding manuals and visual aids, ensures everyone knows how to implement these changes. Carrying this consistency into your branded goods is essential for internal use and customer-facing promotions.

Boosting Morale and Fostering Unity

Branded merchandise can do more than just outfit your employees during a merger, it can significantly boost employee morale. As teams merge, creating a sense of inclusion is essential. Providing employees with branded items helps them feel like they are part of the new organization. It fosters unity and pride.

A larger tech company might give employees from a recently acquired startup new branded backpacks to welcome them into the more prominent corporate family. Items like team shirts or mugs with the new logo can bridge gaps and build rapport. Including employees in selecting new merchandise can further enhance their sense of welcome and belonging. Allow them to choose something that fits with their personal tastes and lifestyles. This helps keep the new brand at the forefront of their minds and reinforces that sense of brand unity.

Automating Updates with an Online Store

An online store can automate updating and distributing branded goods during acquisitions. This tool ensures all departments can access current, approved items without delays. The store centralizes ordering and distribution, making it easy for employees to find what they need.

A national healthcare provider could use an online store to distribute new branded uniforms and office supplies nationwide. It also reduces the risk of inconsistencies by controlling inventory and ensuring only the latest versions are available. This approach saves time and effort, allowing the organization to focus on other critical aspects of the merger.

Managing brand identity during mergers and acquisitions is a complex task. However, organizations can maintain consistency and foster unity with a strategic approach including branded merchandise, to aid in transitions and maintain brand recognition.

Companies can navigate these changes by protecting and unifying their brand identity. Timeline updates to brand identify elements are communicated faster and consistently using an online distribution store that helps streamline the process.

Branded merchandise helps maintain the brand identity and lifts employee morale helping to create a united environment. With careful planning and execution, branded merchandise can be a powerful tool in managing your brand identity serving as a constant guide for individuals both inside and out of your company during these significant periods of change.

IDX also created a high-end onboarding kit for new employees with top-tier items and a custom box design. Within a few days of accepting an offer to join the Pond team, a new employee receives a surprise box in the mail with company swag to start their experience off on the right foot. 

IDX managed the logistics, kitting, and inventory of swag. We worked with Pond to implement custom workflows that triggered the automation of putting together a welcome kit and shipping it to the new employee as soon as an offer letter had been signed. This process made it more efficient for the Human Resource and Talent department to ensure each new hire was welcomed onto the team with company swag that made for an exciting new start at Pond. 

To ensure each employee always had new swag to add to their collection, IDX utilized the online store to enable each employee to choose from a range of products such as a branded polo, vest, or bag. We worked with Pond to set up an online gift card workflow through the company store that would allow them to offer each of their 650 employees a $100 gift card to use online. 

With this incentive, Pond saw a 92% adoption rate among their workforce.

Furthermore, as part of the online store solution, IDX has helped create a pop-up shop for the holidays, where each team within Pond can select client gifts from a curated selection. After the selection is made, IDX ships the gifts for them to each client personalized with a handwritten note that matches their brand voice.

The custom kitting, branded swag, and custom online store has enhanced the overall new hire experience, eliminating the hassle of manually kitting and shipping the branded goods for their employees and their clients – saving both time and money. This integration with Pond HR processes streamlined the creation of onboarding boxes, further revitalizing Pond employee-based initiatives.

Let’s take your company to the next level.

With exceptional quality and expert strategy, branded goods can elevate your whole business. We’d love to talk to you about creating the right solutions for your needs.